Emerald IT Managed Solutions,Customer Testimonials

We value all of our customers and feel it really says something when they take the time to tell us how great we are.

Here are some of the great testimonials we have had....

Being a tour operator is a funny business: the margin for error is zero. A tiny mistake, or typing error, can result in a huge error “on the ground”. For example, if I sent someone to Dhaca, Bangladesh instead of Dackar, West Africa they would be a tad peeved. Reputation is everything and I expect error free work from my staff and from my suppliers once my clients arrive at their far-flung destination. I think your business shares this characteristic because once again, the standard of work has to be error free.

It’s an absolute pleasure to have the new server and PC’s installed. They are faster than the old ones; staff are happier and more productive and spend a great deal less time “speaking” to their pc’s and more time working on them. The whole mood in the office has been elevated.

I have the greatest respect for your organisation because you delivered what you said, precisely when you said. I also appreciate being able to speak to the boss during the negotiation stages, and not some less experienced salesman. When you passed the project over to your engineer for delivery they were quiet, got on with the job and technically completely competent.

I think the whole process can be summarised in this anecdote: the engineer’s parting words to me were “Your set-up is a little unconventional and there are bound to be things that have been overlooked. Keep a snagging list and I’ll come back next week”.

My snagging list is empty. Void. Diddly squat.

I don’t hesitate to recommend Emerald IT.

Mark Davison (MD)

Digital Domain were tasked with the fit out of a new office building for a valued client which involved the acquisition of office furniture, phone system, data networks and print solutions.

We looked no further than Emerald IT Managed Solutions. Each step of the way, they were involved in all of the decision making process from designing the internal office layout for all of the furniture, supplying the specification for the computer networks and telephone system and even the provisioning if both analogue and ISDN phone lines.

The client is very happy with the final result and has even ordered additional computer monitors from Emerald IT.

They are very professional and offer a level of service that is rare to find these days, all of this whilst maintaining excellent value for money.

Whatever your IT requirements, Emerald IT should be your first port of call.

Jason Humphries-Brown (MD)

At a modern, go ahead dental practice, such as Cox's Dental Health Care we rely heavily on our information technology equipment, so that when a piece of hardware breaks down, whether it be used in the practice or at home to access our business network, we find it prevents us from giving the first class service that our clients are used to.

Such a breakdown occurred recently with my laptop computer and although it was not the ideal referral for Emerald IT, Darren had an expert who could fix it.

The job was completed quickly and without fuss.

I am pleased to be able to recommend the services of Emerald IT to anybody who has computer related requirements.

Steve Cox BDS (MD)